Store Policy

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KFAITH HAIR BRAIDING SALON
POLICIES & SAFETY GUIDELINES

Dear Valued Clients,

Thank you for choosing Kfaith Hair Braiding Salon. We are committed to providing exceptional service in a safe, professional, and welcoming environment. Please review our policies below before booking your appointment.

APPOINTMENT DEPOSITS

To secure your appointment, a non-refundable deposit of $30 is required. Deposits can be sent via Zelle to (301) 257-0109. The deposit will be applied toward the total cost of your service.

Please note that appointments are not confirmed until the deposit has been received. Appointments without a deposit may be canceled or made available to other clients.

STYLING TOOL SAFETY

For the safety of both clients and stylists, we kindly ask that you observe the following guidelines:

• Remain still while your stylist is using sharp or heated tools, including scissors, razors, needles, flat irons, and hot combs.
• Avoid sudden movements that may result in accidental injury.
• Refrain from touching your hair or the styling area during service unless instructed by your stylist.

SCALP HEALTH & SENSITIVITY

To ensure your comfort and satisfaction, please inform your stylist before your appointment if you have:

• Allergies or sensitivities to hair products.
• Scalp irritation, tenderness, open sores, or skin conditions.
• Any medical concerns that may affect your service.

HEALTH, HYGIENE & SALON ETIQUETTE

Wellness Policy
If you are feeling ill or experiencing symptoms of a contagious illness, please contact us to reschedule your appointment.

Sanitation Standards
We maintain high standards of cleanliness. All tools, equipment, chairs, and workstations are thoroughly cleaned and sanitized between each client.

Guest Policy
To preserve a comfortable and professional atmosphere, guests are not permitted unless prior approval has been granted.

SERVICE SATISFACTION

Your satisfaction is important to us. If you have any concerns regarding your hairstyle or service, please notify us within 72 hours (3 days) of your appointment so that we may properly assess and address the issue.

REFUND & ADJUSTMENT POLICY

No Refunds
All services provided by Kfaith Hair Braiding Salon are final and non-refundable.

Style Adjustments
Requests for hairstyle modifications or corrections may be subject to additional charges depending on the nature of the adjustment and the amount of work required.

HUMAN HAIR & PRICING

An additional fee applies when using 100% human hair. Pricing varies based on hair length, texture, and style selection. Please consult your stylist before your appointment for an accurate quote.

HAIR PREPARATION

For the best results and a more efficient appointment, clients are encouraged to arrive with freshly washed and blow-dried hair.

A wash and blow-dry service is available for an additional fee of $20.

PAYMENT POLICY

Cash is the preferred method of payment for any remaining balance due after your service has been completed.

SATISFACTION GUARANTEE

We encourage all clients to carefully inspect their hairstyle before leaving the salon. If any concerns arise during your appointment, we will gladly make reasonable adjustments or remove the style at no additional charge before you depart.

COMPLIMENTARY CORRECTIONS

To qualify for complimentary corrections, concerns must be reported within 72 hours of the original appointment.

OUR COMMITMENT

These policies are designed to ensure a safe, professional, and enjoyable experience for every client. We appreciate your cooperation, understanding, and continued support.

Thank you for choosing Kfaith Hair Braiding Salon. We look forward to helping you achieve the beautiful look you desire.

Best Regards,

Management

Kfaith Hair Braiding Salon
📞 (301) 257-0109